THE OFFICE IS CLOSED NOVEMBER 28 AND NOVEMBER 29.


AS OF NOVEMBER 10, 2023 THE NEW SPECTRUM CONTRACT HAS GONE INTO EFFECT. THE NEW CONTRACT INCLUDES:
1x DVR AND DVR RECORDING SERVICES
1x HD CABLE BOX
MODEM
WIFI ROUTER
500 MBPS DOWNLOAD AND 20 MBPS UPLOAD.
If you already have one DVR and one regular box you will not have to do anything.
If you do not want a DVR and just want to keep your two standard boxes that is fine and you don’t have to do anything.
DVR stands for digital video recorder it has all of the same features as the regular box but it will also allow you to record and playback TV.
You can call 1-833-697-7328 to order the DVR and they will ship it to you.
You will need to return the regular box to either a spectrum store or and UPS store will return it for you. The boxes come with a self-install kit, but if you are unable to install it Spectrum will install the new box, but there will be a fee associated with the install service.
Spectrum has had a few issues with the contract so if they give you issues on the phone you will need to ask for a supervisor.
The channel lineup remains the same with this contract. The only channel that may be effected is TCM, but that is something with spectrum not our contract. If you have lost channels you can call spectrum at 1-833-697-7328.
If they ask for an account number you give them your Mainlands address.
If you have any questions you can call the Mainlands maintenance office at 727-573-5670.



Office open 7:30am-4pm Monday-Friday

Closed from 12pm-1pm for lunch